Scope and who we are
RawChemix operates this website to support business-to-business enquiries related to industrial chemicals and raw materials. This policy explains how we collect and process personal data when you contact us, request information, or browse our website.
This page is provided for general information. Where local privacy laws apply (including, where applicable, GDPR-like frameworks), we aim to follow the relevant requirements regarding transparency, lawful processing, and data security.
B2B note: Our communications are intended for professional users and corporate contacts. We do not offer consumer checkout on this site.
Data we may collect
Depending on how you use the site, we may collect:
Contact and business data
Name, business email, company, role, phone (if provided), and enquiry details.
Technical and usage data
IP address, device and browser info, pages visited, and security logs used to protect the website.
We do not request sensitive personal data through standard website forms. If you choose to share sensitive information, please limit it to what is necessary for your enquiry.
How we use your data
We typically use data to:
- respond to your enquiries, RFQs, and documentation requests (SDS, specifications, logistics notes);
- coordinate B2B communications related to products, packaging options and supply conditions;
- maintain website security, prevent fraud, and protect our infrastructure;
- meet legal obligations where applicable (record-keeping, compliance checks, audit support).
We do not sell personal data. If analytics are used, they are intended to improve the site experience and performance, not to build consumer advertising profiles.
Sharing and international transfers
We may share data with trusted service providers that help us operate the website and communications (for example hosting, email delivery, security tooling). Such providers are expected to protect data and use it only for the requested service.
Because RawChemix works with business customers across regions, communications and service providers may be located in different countries. Where required, we use reasonable safeguards to protect data during cross-border transfers.
Retention, security, and your rights
We retain data only as long as needed for enquiry handling, contractual discussions, compliance obligations, and security. Retention periods may differ depending on the nature of the request.
You may have rights to access, correct, delete, or restrict certain processing under applicable law. To exercise a request, contact us using the details below and include enough information to identify your enquiry.
Security note
No system is perfect, but we apply reasonable technical and organizational measures to reduce risk, including access controls, monitoring, and secure infrastructure practices.
Contact
Privacy enquiries
privacy@rawchemix.com